We will use your personal information to provide the services we offer through App, including: Processing and updating your information, including personal information you provide, credit card information or other electronic payment processing; Processing your billing information, as applicable, which may be contracted to our third party payment processing vendor; Contacting you regarding services you have engaged in or with, including personal training or collection efforts; Providing you with information regarding club locations nearest to you or certain information regarding your club; Conducting marketing and research, through direct surveys to you, but also through our or our franchisees communication with you; Providing you with information you have requested from us, our franchisees or trainers you have engaged with; Developing and displaying content and advertising tailored to your interests and preferences; Conducting contests and sweepstakes; Sending you electronic communications you have requested, such as text messages, push notifications, notifications through our App; Providing you with updates and content based on your geo-location information you have provided to us; Providing assistance with your fitness goals, such as encouragement on workouts, training schedules, recommended dietary changes, and other information to help you reach your fitness goals; and Contact you regarding updates to the App, or provide administrative notices to you. We strive to offer you an integrated, comprehensive way to manage your lifestyle, fitness goals and activity. In order to operate the App, however, we may share your personal information with our parent company, subsidiaries, and affiliates. We may also share such information with our franchisees, or other business partners with whom we collaborate or work with to provide specific services to you or if we think the products or services they offer would be of interest to you. We may provide user information to third-party service providers or vendors for purposes of, including without limitation, initiating direct marketing programs on our behalf, data tracking, maintenance or development of our App, development of online products and services, customer service or new product development, or other contracted promotional opportunities provided to our users. We, as well as our franchisees, vendors, or other business partners may use this information for marketing and solicitation purposes. App data and personal information may be made available to those clubs’ franchisees, management and employees, or other contracted service providers whom you have engaged to provide services to you. Each of those parties is obligated to maintain the confidentiality of your personal information, and is permitted to access and use your personal information solely for the purpose of providing or enhancing services you use through the Workout Ultimate® club system or the App. Additionally, you may choose to share personal information from the Apps with personal trainers or other Workout Ultimate® members to assist you in evaluating your activities and goals. While we try to be selective in working with third parties, we are not responsible for their use of your personal information. Where payments are involved, we must release your credit card information to credit card authorization service providers and associated banks to process your payment for purchases, returns or refunds. We may transfer to our online service providers personal information you provide to us so that these parties may store and process your personal information. We may share aggregate information with vendors, potential advertisers, business partners, or other third parties. Aggregate information does not include personally identifiable information. Except as described in this section, we will not give or sell your personal information to any other party for its use in marketing or solicitation. Additional Disclosures. We may also disclose personal information in any of the following circumstances: (1) in response to a subpoena, search warrant, court order, or other legal process or request, or as may otherwise be required by applicable law or regulation; (2) to protect and defend our rights or property or those of its franchisees, suppliers, related entities, affiliates, business partners, or others; or (3) as we, in our sole discretion, believes is appropriate under exigent circumstances in response to a perceived threat to the personal safety, property, or rights of any other person or organization. In addition, since information on our App is a business asset, in the event we are reorganized or sold to or merged with another company, we may sell, assign, or transfer your personal information to a purchaser of all or substantially all of our business assets, or to an affiliate, as applicable.
A "cookie" is a small data file stored on your web browser or on your mobile device that allows us to recognize your computer or mobile device when you use the App by associating identification numbers with other user information you have provided us. Some cookies will remain on the hard drive of your computer or mobile device for the duration of your browser or user session, while others will remain until deleted by you. You may also be able to configure your computer or mobile device to limit the collection of these "cookies," but that limitation may also limit our ability to provide all the services or functionality of the App. Some third party service providers may use "flash cookies," which are saved on your computer, but cannot be rejected, disabled, turned off, opted out of, or deleted in the same way as regular cookies. To learn how to manage your flash cookie settings, visit the Flash player settings page on Adobe’s website. In collecting and maintaining cookie-based information or other information collected directly from your mobile device, such as your geolocation, we are able to: Provide you with access to your user preferences, and sign-in on approved devices; Provide the basic functionality of the App, such as displaying your live location and movement; Installing and monitoring elements of the App for security purposes; Help diagnose problems with the App, administer and improve the App, and measure the use of the App; Gather other web analytics information related to your and other users’ use and navigation of the App; Provide you with relevant content, including advertisements and other offers from third parties; Aggregate cookie data across all users to track overall visitor traffic patterns and provide this aggregated information to vendors, potential advisors, business partners, new agencies, or other parties to identify interests or plan for technical infrastructure requirements; Conduct advertising based on your use of the App, as described below; and Otherwise provide improvements and enhancements to the App. We may also use third-party vendors, such as Google Analytics, to advertise to our App users. These third-party vendors may display Workout Ultimate® product advertisements on other websites based on your internet usage. More specifically, these vendors use first-party cookies (such as the Google Analytic cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past use of the App or another site affiliated with Workout Ultimate® products or services. Any information that these third parties collect via cookies is not linked to any personally identifiable information (name, address, email address, or phone number) we collect or you provide. You can opt-out of Google Analytics for Display Advertising by using Google’s Ads Settings.
We strive to maintain the accuracy and integrity of the personal information in our databases and to keep that information up-to-date. We encourage you to promptly update your personal information if it changes. You may edit or deactivate your account information or account at any time by signing into your account on the App and navigating through your settings. You may request a copy of the personal information we have about you. You may send a request by letter to: Workout Ultimate, Attention: Data Protection Officer, Workout Ultimate, 13 Maddox Street, London, England, W1S 2QG. Unless otherwise stated, all communications must be in the English language. We will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law. For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the information you request and correct or delete any inaccurate personal information you discover. We reserve the right, however, to limit or deny your request to the extent permitted by applicable law if: (1) the disclosure may be threat to the personal safety, property, or rights of any other person or organization; (2) the disclosure may lead to a violation of applicable laws or regulations; or (3) where you have failed to provide sufficient evidence to verify your identity. Opting Out or Unsubscribing You may opt out of certain collections of cookies or other web- or mobile device based enhancements, including geolocation data collection, by changing your browser settings or going into your preferences on your mobile device and restricting the transmission of certain information. Your limitation of the collection of this information, however, may disable our ability to provide you with the most relevant products or information regarding the App. Currently, our servers do not respond to browser "do not track" signals. If you would like more information regarding online marketing practices and know your choices about not having this information used by our third party service providers, you may visit www.networkadvertising.org/choices. To limit the integration of the App with other related applications, such as MapMyFitness or FitBit, you may disable the application through your setting preferences on the App or delete the applicable application from your mobile device. Deletion of the application may not delete information previously obtained through the related application. To unsubscribe from our emails or other communication from us or a third party, you may follow the "unsubscribe" link at the bottom of the email or sign onto your account and change your email settings.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
For further information or enquiries regarding your personal information (including to request access to or correction of your personal information or to make a privacy complaint), please contact our Data Protection Officer at: Workout Ultimate, 13 Maddox Street, London, England, W1S 2QG , Email: email@example.com. If you have a complaint about how we have collected or handled your personal information, please contact our Data Protection Officer at the mail address set forth above.